Developing a Customer Service Mindset
Customer service is both a skill and an art. In this session, you’ll learn the six foundations of great customer service. It’s a new world and a new opportunities to surprise and delight both prospective and loyal customers. Join Rainbow Chamber Board Secretary, Dr. Bard Williams, and leave with a solid plan for improving your customer service skills. NOTE: Sponsored by PG&E – thanks for your support!
- Learn the 6 foundations of great customer service
- Learn how to surprise and delight your new & old customers
- Develop a solid plan to improve your customer service skills
